Trailside Privacy Policy

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About This Policy

What information do we collect? 

At Trailside Bar & Grill, we respect your privacy. Your personal information will be protected and never be sold. We do not keep your credit card information or email address on file without your express permission.

Trailside Bar & Grill is committed to protecting your privacy and ensuring that your personal  information is handled in a safe and responsible way. This policy outlines how we aim to achieve this and includes the information  collected when: 

• you use our website (www.TrailsideBarAndGrill.ca) to make a booking on our website.
• you make enquiries on our website.
• someone is interested in working with us.

Definition of Personal Data

Personal Data means any data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to us via our site. By providing your personal data, you agree that we can use your personal data in accordance with this policy. Ensure you understand this policy in its entirety and take your time to read it. 

Who Are We?

Trailside Bar & Grill is a restaurant/venue based in Ridgeway, Ontario. 

Our registered address is: 282 Ridge Rd.N., Ridgeway, Ont, L0S 1N0

How Do We Collect Information  From You?

We collect information from you:

• when you make a booking.
• when you visit Trailside (preferences, allergies etc.).
• make an enquiry.
• when you sign up to marketing emails.

What Type Of Information Is Collected From You?

You may be  asked to submit personal information about yourself when you make a  booking. We will collect this information so we can fulfill your booking  request and you may dine at our venue.

When you make a booking Trailside Bar & Grill collects information such as:

• title
• name
• e-mail address (used for booking confirmation and post-dining feedback emails)
• home or work address
• billing information taken for deposits, ticketing, or holding credit card information
• telephone number
• company name
• dietary requests
• marketing preferences (whether you opt-in or opt-out)

When you access our website:

There is “Device Information” about your computer hardware and software that is automatically collected by Trailside Bar & Grill. This information can include:

• device type (e.g. mobile, computer, laptop, tablet)
• cookies
• operating system
• IP address
• browser type
• browser information (e.g., type, language, and history)
• domain names
• access times
• settings
• referring website addresses
• other data about your device to provide the services as otherwise described in this policy.

Location information:

If you use our website, we may receive your generic location (such as city or neighbourhood).

How Is Your Information Used?

Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data (e.g.,. by subscribing to emails), or because it is in our legitimate interests. 

We require  the information outlined in the previous section to understand your  needs and provide you with a better service, and in particular for the  following reasons:

• Internal record keeping.
• Send you service emails (booking confirmation and post-dining feedback).
• Improve our products and services.
• Send marketing communications if you have opted in to receive them.
• We may use the information to customise the website according to your interests

We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation. We will  only share your information with companies if necessary to deliver  services on our behalf.  For example service providers (e.g. third party delivery services), third-party payment processors, and other third parties to provide our site and fulfil your requests, and as otherwise consented to by you or as permitted by applicable law. Third parties whose  content appears on our Site may use third-party Cookies, as detailed  below. Please refer to ‘Use of Cookies’ for more information on  controlling Cookies. Please note that we do not control the activities  of such third parties, nor the data they collect and use and advise you  to check the privacy policies of any such third parties. You may choose to restrict the collection or use of your personal information at any point.  Please refer to the Your Choices section of this Privacy Policy for details.

How And Where Do We Store Data?

We only keep your personal data for as long as we have your permission to keep it for the uses listed above. This does not include third party payment services such as deliver services or payment processors.

Your Choices

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes unless you have expressly  permitted us to. Furthermore, you can change your marketing preferences  at any time by contacting us by email at TrailsideBarAndGrill@gmail.com. You have a right to request a copy of the personal information that Trailside Bar & Grill holds about you and have any inaccuracies corrected. You have  the right to withdraw your consent to us using your personal data at any  time, and to request that we delete it. We do not keep your personal  data for any longer than is necessary in light of the reason(s) for  which it was first collected. 

Use of Cookies

Like many other websites, we use cookies. We use them to help you personalise your online experience. 

A cookie is  a text file that is placed on your hard disk by a web page server which  allows the website to recognise you when you visit. Cookies only  collect data about browsing actions and patterns, and do not identify  you as an individual.

We use cookies for the following purposes 

• Performance  and analytics: cookies help us analyse how the services are being  accessed and used, and enable us to track the performance of the  services. For example, we use cookies to determine if you viewed a page  or opened an email. This helps us provide you with information that you  find interesting. We also use cookies to provide insights regarding your  End Users and your sites’ performance, such as page views, conversion  rates, device information, visitor IP addresses, and referral sites.
• Third  Parties: Third Party services may use cookies to help you sign into  their services from our services. We also may use third-party cookies, such as Google Analytics, to assist with analysing performance. Any  third party cookie usage is governed by the privacy policy of the third  party placing the cookie.
• Opting Out: You can set your browser to not accept cookies, but this may limit your ability to use the services.

Our Site  may contain links to other websites. Please note that we have no control  over how your data is collected, stored, or used by other websites and  we advise you to check the privacy policies of any such websites before  providing any data to them.

Contact Information

Trailside Bar & Grill welcomes your comments regarding this Privacy Policy. If you believe that Trailside Bar & Grill has not adhered to this Privacy Policy, please contact us at TrailsideBarAndGrill@gmail.com. We will aim to use commercially reasonable efforts to promptly determine and remedy the problem.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Trailside Bar & Grill
282 Ridge Rd.N.,
Ridgeway, Ontario

L0S 1N0
Tel: 289-876-8000